Group Claims and Risk

CIÉ Group Claims and Risk Department, as the consolidated entity of Group Risk, Group Claims & Investigations and Group Insurances work as a cohesive team to deliver risk management support and advisory services to the CIÉ Group of Companies efficiently, economically and in line with the requirements of Code of Practice for the Governance of State Bodies 2016.

Our understanding of the risks specific to the business, the industry in which we operate and the Irish legal and regulatory structure has been acquired over a 30 year partnership. Our history and experience in managing claims and in developing an Insurance programme for Bus Átha Cliath, Iarnród Éireann and Bus Éireann has established the consolidated entity of CIÉ Group Risk as a specialist provider of such services.

The principal objectives of the risk advisory services that we provide are to ensure the most economic and efficient management of risk within the organisation and to deliver valuable insights into the issues specific to the provision of public transport. We assist in the delivery of leadership and guidance regarding emerging risks and risk performance as against peer and industry assessments while ensuring we are compliant with legislative and regulatory changes.

The Group Investigations Department manage the accident liability exposures centrally for the three Operating Companies in the CIÉ Group. Our main function is to actively manage the claims, (both Third Party and Employers Liability) and the own damage Recoveries for the Group. Our objective is to curtail the Companies potential financial exposure for alleged negligence. Our strategy on liability claims is to be proactive while taking a considered view on whether to defend or compromise cases.

CIÉ Group Insurances deliver a comprehensive value for money Insurance programme tailored to serve the best needs of the organisation and Operating Companies. As Certified Insurance Practitioners, we establish the scope of Insurance cover sought, the limits and cost, and thereafter liaise with Brokers to negotiate and arrange the placement of agreed cover. We engage with the Brokers on Market Submissions and provide extensive advice and support around the areas of policy renewal, and the management of Contracts, Licences and Agreements.

Investigations privacy notice (PDF 80KB)

    Image of Tom Fahey - Acting Head of Group Claims         Tom Fahey

                     Head of Claims and Risk